Contact Us

This Contact Us page gives customers the official support, phone, email, and business identity details for Krovs.

OUR IDENTITY

Legal Business Name: 4427 SE 15TH AVENUE, LLC
Store Name: Krovs
Physical Business Address: 4427 SE 15th Avenue, Cape Coral, FL 33904, United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@krovs.shop
Business Phone Number: +1 (959) 590-0132

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information.